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Self-test, analyse and improve your service offering

Assess how your business operates in the absence of key personnel, identifying training needs for selected staff and targeted departments... my59 self-test benchmarking enables you to arrange your own member and visitor surveys and team of mystery testers. Analyse selected elements of your facility and service offering, as and when you wish on an unlimited basis.

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We welcome you to arrange a free, ‘1-on-1’ webinar with a member of the my59 team, who will be on hand to discuss how my59 will benefit your company and answer any questions you may have:

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Click on the video to the right to watch the my59 Tutorial Video to appreciate how the staff training and management tool is used, allowing you to work independently to achieve ‘sales & service excellence’ and continually ‘exceed customer expectations’ at your club.

my59 can help improve the following across the board...

Marketing spend is a limited resource; when it generates an enquiry or leads a member to refer someone to join...
A prospective member arrives at the club interested in membership...
When it comes to group golf enquiries and visiting golfers, you don’t always look after them...

If your club relies solely on having a good course you might be happy with this
BUT if you value your sales, service and reputation we need to act fast!

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