my59 logomy59 Cost

The my59 Promise

my59 promises never to remove any products and any new golf products will be added to the my59 annual license and incur no extra cost.
New golf products will be added at no extra cost.
The price of my59 will not increase by more than 5% per annum or UK inflation rate.

A my59 license includes the following Survey Templates and Mystery Test Audits:


Survey Templates…

  • Customer Service Tracker Survey (CST)
  • Golf - member retention
  • Golf - new member integration
  • Leisure - member retention
  • Leisure - new member integration

Mystery Test Audits…

  • Golf Membership Sales - enquiry call & show round appointment
  • Leisure Membership Enquiry - call & show round appointment
  • Golf Visitor Experience - tee time booking call & green fee visit
  • Group Golf Sales - enquiry call for a society / corporate day
  • Golf Shop - retail enquiry
  • Golf Lesson Experience - enquiry call & lesson

Coming soon…

  • HR survey suite to include question templates based on New Staff / Annual Staff / 360 Appraisal / Staff Leavers Survey
  • Golf / Leisure member exit survey
  • ‘Profit Calculator’ relating to the Golf Visitor Experience - highlighting additional ‘upselling’ revenue opportunities
  • Stay & Play Golf Experience
  • Custom Fitting Experience – booking call & fit
  • Golf Shop – security spot check
  • Life as a Leisure Club Member
  • Resort Membership Sales - enquiry call & show round appointment
  • Life as a Resort Member
  • Spa Day Experience - booking call & visit
  • Beauty Treatment Experience - booking call and visit
  • Grounds Maintenance Assessment
  • Fine Dining Experience – booking call & dine
  • Conference Sales - enquiry call & show round appointment
  • Wedding Sales – enquiry call & show round appointment
  • Golftell PLUS - manage golf specific visitor reviews